Standard Installation

Standard installation for both HughesNet™ Home and HughesNet Professional service plans is included in all orders. Once you’ve placed your order, a HughesNet-certified installer will contact you to schedule your installation. On that date, he will arrive with all of the equipment needed to get your HughesNet service connected.

The Federal Communications Commission (FCC) requires that only trained professionals may install two-way satellite systems, like HughesNet.

Home, Pro and ProPlus Standard Installation.

Small Office and Business Internet Standard Installation.

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Home, Pro and ProPlus Installations

Included with Standard Installation

• Mount the dish to an approved structure at least five feet off the ground as required by FCC regulations, using HUGHES standard roof, and/or wall mounting brackets.
• Mount to an approved one-story surface.
• Install a coaxial cable jack in the room where the HughesNet System will be located.
• Route two exterior RG-6 coaxial cables (each up to 100 feet in length) from the dish into the house, and to the coaxial cable jack.
• Provide and install the hardware required to properly ground your HughesNet System.
• Install the HughesNet modem and connect it to your PC.
• Verify receipt of satellite signal.
• Commission your HughesNet account.

NOT Included with Standard Installation (make sure you discuss any custom work with your installer before they begin the job)

• Complex/custom installations that may result in additional fees.
• Moldings or cosmetic hardware to help hide cables.
• Non-penetrating roof mount.
• Pole Mount.
• Chimney Mount.
• Removal and/or repair of previously mounted equipment (a signed Waiver of Liability must be included to perform this work).
• Mounting to a roof surface that exceeds one story in height.

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Small Office and Business Internet Installations

Included with Standard Installation

• Commercial locations 1-2 stories from the ground
• Mounting the antenna to an outside wall using HUGHES standard tri-mast roof/wall mounting brackets, or on a rooftop using standard Hughes non-penetrating mount, or a ground pole mount (9 ft. total length). All antennas must be mounted a minimum of 5 ft. off the ground and out of the reasonable reach of small children.
• Note: Wall mounts must not be mounted to surfaces or building materials that cannot support the wall mount (for example, stucco, aluminum siding or vinyl siding).
• Two exterior cable runs or one dual cable run of up to 150 feet of standard RG-6 coaxial cable with one point of entry through an exterior wall to an interior wall; and the installation of a wall jack.
• Connecting ground wire from ground block to NEC approved bonding point.
• Installing and weather sealing appropriate cable bushing.
• Conducting a cross-polarization test of the HughesNet system to verify receipt of satellite signal on the installers laptop. When possible, the installer should use the customer's PC to confirm receipt of satellite signal.
• Demonstrate to customer that the system is working by surfing the Web and show customer their site ID and signal strength.
• Clean-up any unnecessary materials from the install site.

NOT Included with Standard Installation

• Installation with cable in excess of 150 feet from the HughesNet dish to the HughesNet receiver and/or requiring additional drops or hardware are classified as non-standard installs. Locations that fit this category are typically high-rise buildings and possibly located in cities such as New York, Chicago, San Francisco, etc.
• If you have further questions or believe your business may require a non-standard installation, please speak with your HughesNet professional installer for assistance and a quote.

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For more information, please see HughesNet Install Guides.